Resolve Runtime Error 42015
Firstly, turn off the Proxy server if you are using any. If it did not help, try out the below-given solutions and fix the issue.
Reinstall Graphic Driver
The use of a corrupted graphic driver can be a reason behind the TurboTax error code 42015. Thus, updating your graphic driver has a higher chance of fixing the issue. To update the graphic driver, open the Device Manager and then find your graphics driver. After this, right-click on the graphics driver and tap on uninstall option. Now, restart your computer and get the latest version of the graphics driver.
Shut the Conflicting Programs
Conflicting programs on your system can be responsible for error code 42015. So, close these programs and check if they helped to resolve the issue. So, close these conflicting programs from the Task Manager and check if the error code has disappeared or not. Besides, you can try fixing the error by updating or reinstalling the conflicting programs.
Contact TurboTax Live Person
If the problem persists, you can connect with the TurboTax live agent to get the ideal solution for the error code 42015. If you are wondering how to speak to a live person at TurboTax, follow these steps. Dial the TurboTax customer service number, which is 1-800-446-8848, and press 1. If you are a US citizen, press 1 again. Now, specify the reason for your call when prompted, and you will be connected to a TurboTax live person.
So, now that you know how to speak to a live person at TurboTax, resolve the error code 42015 quickly. Furthermore, to avoid the Runtime Error 42015, protect your system from viruses and malware.